Pickovo
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Frequently Asked Questions
Everything you need to know about using Pickovo. Can't find an answer?
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All Topics
Getting Started
Roles & Access
Fleet Management
Jobs & Maintenance
Garage Module
TIP Module
Regulatory Module
Reports & Data
Technical & Support
Getting Started
What is Pickovo?
Who can use Pickovo?
How do I log in?
What should I do if I forget my password?
Is Pickovo available on mobile?
What languages are supported?
Roles & Access
What roles exist in Pickovo?
Can a user have multiple roles?
How do I change my profile or account settings?
How are notifications delivered?
Fleet Management
How do I add a new vehicle?
How do I assign a driver to a vehicle?
How does the issue/defect reporting workflow work?
What is the approval workflow for jobs?
Can I track vehicle mileage and maintenance schedules?
What documents can I attach to a vehicle?
Jobs & Maintenance
What is the lifecycle of a maintenance job?
How does the diagnosis step work?
How is a quotation created and approved?
How does invoicing work?
Can mechanics add notes and photos to a job?
Garage Module
What can a Garage Admin do?
How does inventory management work?
What are walk-in jobs?
How do mechanics see their assigned jobs?
Can I view garage revenue reports?
TIP Module
What is the TIP module?
How are vehicle alerts managed in TIP?
Can TIP reports be exported?
Regulatory Module
What is the Regulatory module?
What data does a Regulatory Officer see?
Can regulatory reports be officially printed?
Reports & Data
What reports does Pickovo generate?
Can I filter reports by date range?
How do I export data?
Technical & Support
Is my data secure and isolated from other organizations?
What browsers are supported?
How do I contact support?
Can Pickovo be integrated with our existing systems?
Still have questions?
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